Privacy Policy

Introduction
Welcome to Netsom! Your privacy is very important to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our app and services. By using Netsom, you agree to the collection and use of information as described in this Privacy Policy.

1. Information We Collect

We collect several types of information to provide and improve our service to you.

1.1 Personal Data

  • Account Information: When you sign up for an account using your email, username, and password, we collect this information to create and manage your account. This includes:

    • Email address

    • Username

    • Password (encrypted)

  • Payment Information: We collect coupon codes and related information to process in-app purchases. No direct payment details (such as credit card numbers) are collected by us. We use third-party services to handle payment processing securely.

1.2 Usage Data

  • App Usage: We collect information on how you interact with the app, such as which videos you watch, the time spent on the app, and your preferences. This data helps us improve the app experience.

  • Device Information: We collect data about your device, including your device type, operating system, and version, to ensure compatibility and improve our service.

1.3 Non-Collection of Location Data

  • We do not collect any location data. You can use the app without sharing your physical location.

2. How We Use Your Information

We use the information we collect for several purposes:

  • To Provide Our Services: To create and manage your account, enable video streaming, and process any coupon-based transactions.

  • To Improve Our Services: To analyze how users interact with the app, improve app performance, and personalize content recommendations.

  • To Communicate with You: We may send you important updates, promotional content (if opted-in), or responses to inquiries.

  • To Prevent Fraud: To monitor for security threats and prevent unauthorized transactions.

3. Data Storage and Retention

Your personal data is securely stored using industry-standard encryption. We retain your data only for as long as necessary to provide our services and fulfill legal obligations. You may request the deletion of your data at any time, and we will honor that request, subject to legal retention requirements.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following limited circumstances:

  • Service Providers: We may share information with trusted third-party service providers (e.g., payment processors) to help us operate and improve the app.

  • Legal Compliance: We may disclose information if required by law or in response to a legal request (e.g., subpoenas or court orders).

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred.

5. Data Security

We use industry-standard security measures to protect your data, including encryption and secure servers. However, no system is 100% secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and follow best practices to protect your account.

6. Your Rights and Choices

You have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Correct: Request corrections to inaccurate data.

  • Delete: Request the deletion of your personal information, subject to applicable laws.

  • Opt-Out: Opt out of receiving marketing emails or notifications. You can unsubscribe from marketing communications by following the instructions in our emails or by contacting us directly.

  • Manage Permissions: You can manage app permissions (e.g., push notifications) through your device settings.

7. Third-Party Links

Our app may contain links to third-party websites or services that are not controlled by us. We are not responsible for the content or privacy practices of these third-party sites. We recommend reviewing their privacy policies before interacting with them.

8. Children’s Privacy

Netsom is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from children under 13, we will take steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If there are material changes to how we handle your personal information, we will notify you through the app or via email. Please review this Privacy Policy periodically for updates.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at: support@netsom.live

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